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USE CASES

The DigiExpress architecture and out of box none/low code configuration tools enables user to configure it to fit their purpose. Regardless whether the initial need is small or large, it will scale to fulfill the needs

eGovernment

Digital service platform for citizens to apply for services provided by the authority

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Citizen Portal
Utilizes strong authentication and authorization of citizens using FI Population Data Services Agency

With My Dashboard authenticated citizens can see the status of all service requests/applications she/he have submitted

Secure channel for citizens to send/receive additional messages from front office

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Front Office Portal
For the authority to process the requests/applications​

Central role based task management e.g handlers’ roles define what to access

Full audit trail of all actions

Insurance

Claims processing platform for clients to submit loss/damage notifications

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Client Portal

Intelligent online forms to capture the damage specific data

See the status of My Claims

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Claims Handling Portal / Decision Services

Automated claims processing e.g straight through processing for claims that can be automatically accepted and paid

Front office portal for claims that require manual review and processing

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