FEATURES
Client Portal
Optimize your digital user experience
The DigiExpress CMS platform is quick to learn and easy to use. In no time, your team will be creating straightforward user experiences – all in one place.
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MyDashboard provides authenticated users access to see their activity status and history.
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The Service “catalog” groups published online forms and their related content.
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Communication between users and front office support staff takes place via a single point of contact, and allows for the exchange of additional information associated with specific cases, such as messages and attachments.
Front Office Portal
Improve your employee efficiency and satisfaction
A central communications and management hub, the DigiExpress Front Office portal connects your employees to service requests from the Client Portal requiring employee attention and input.
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The generic, role-based task management provides employees with a single point of access to all tasks and associated data: Filled-in forms by the client, messages between employee and client, and file attachments are all in one place.
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Communication happens directly between the client or colleagues regarding the given task. No more separate email exchanges with the client.
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Reporting facilitates the focusing of employees on critical tasks.
DigiExpress Service Configuration
Consolidate your workflow by keeping all your tools in one place
The comprehensive DigiExpress service ensemble empowers you throughout every facet of your organization’s digital transformation and beyond.
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Online form-builder
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Process automation
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Client Portal content management platform
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Client Portal service configuration
